User manual X10 VA12A

[. . . ] The software you purchased should be downloaded from the link you received in our email titled "New Software Download Link. " This manual assumes your camera is working and your video receiver is near your computer. Basic Setup 1. Click on the software link in the email you received titled "New Software Download Link. " Before you download the software, choose the option to save the file, and save it onto your desktop so you can more easily access it later. Disable or turn off your anti-virus software before you install the software as some anti-virus programs interfere with the installation. [. . . ] Go to your C: drive in the browse list and then "Program Files, " "Common Files, " "X10, " "DriverInstall, " and finally "VA11A (or VA12A) Video Capture. " 4. If asked for the Windows 98 disk, click "OK. " Insert your Windows 98 CD and browse to the "Win98" folder. Click "OK. " 7 Troubleshooting If you can't find your link to download software: You can fill out a form to have the link sent to you again. Go to: http://www. x10. com/support and click on the link for Secure Software Download Link, under Technical Support. Enter your e-mail address and order number to be sent the download link again. 6 Troubleshooting Windows 98 or Windows Me says it has found an Unknown Device: If you plug in the Video Converter and get an "Unknown Device" message, you will have to update the drivers in Windows manually: 1. Go to Device Manager by right-clicking on "My Computer" and selecting "Properties. " Then click on the Device Manager tab. Double click on "Universal Serial Bus Controllers" in the device list, and find the item called "Unknown Device. " Troubleshooting 3. Select "Display a list of all the drivers in a specific location so you can select the driver you want. " Press the "Next" button. 8 9 Troubleshooting 5. Select the "Show all hardware" selection at the bottom of the screen. Choose X10 as the manufacturer and the X10 VA11A (or VA12A) Video Capture. Windows will install the X10 driver. 10 11 Troubleshooting 7. You may need to insert your Windows CD. Troubleshooting When all these steps are done, the driver will be updated and the screen will say you're finished. 12 13 Troubleshooting Windows 2000 or XP Installs the Intel PC Camera Pro: When you connect your Video Capture Converter to your computer running Windows 2000 or XP, Windows might say that it is installing the Intel PC Camera Pro. If this happens your Video Capture Converter won't work until you fix the problem: 1. Go to your desktop and double-click the installation program you downloaded previously. Open Windows Device Manager (right-click on My Computer and choose "Properties" then "Hardware" then "Device Manager"). Double-click on "Imaging Devices" in the device list and check that "X10 VA11A (or 14 Troubleshooting VA12A) Video Capture" is listed there. [. . . ] (X10) warrants X10 products to be free from defective material and workmanship for a period of one (1) year from the original date of purchase at retail. X10 agrees to repair or replace, at its sole discretion, a defective X10 product if returned to X10 within the warranty period and with proof of purchase. If service is required under this warranty: Call 1-800-442-5065, visit www. x10. com, or e-mail support@x10. com. [. . . ]