User manual US ROBOTICS USR5635 QUICK START

[. . . ] Connect the other end to the port on the modem. 3 English Step Three: Install the Modem Software 1. Do one of the following: " Windows XP: Select No, not this time and click Next. Do one of the following: " Windows XP: Select Install the software automatically (Recommended) and click Next. If a "Hardware Installation" warning appears, click Continue Anyway. [. . . ] If you choose to accept the call, your data connection will be terminated. 5 English Uninstallation Instructions To remove the U. S. Do one of the following: " Windows XP: Click Windows Start > Control Panel and double-click Add or Remove Programs. double-click Add/Remove Programs. When the computer completes the uninstallation, physically disconnect the modem from the computer. " Windows 2000: Click Windows Start > Settings > Control Panel and Tr o u b l e s h o o t i n g Basic Troubleshooting Procedure This procedure addresses a number of symptoms that you might experience with your modem: 1. This includes all cables connecting the telephone line, the modem, and your computer. Refer to the LED descriptions at the beginning of this guide and then check the LEDs on the modem to make sure you are receiving power. If a USB hub is being used, try plugging directly into the USB port on the computer. If you still have trouble using the modem, follow the procedure below that best describes your symptom. My computer isn't recognising my modem. Solution 1: Perform the "Basic Troubleshooting Procedure" above. Solution 2: Check your computer manual to make sure that your USB port is configured properly. 6 English My communications software isn't recognizing my modem. Solution 1: Remove any previous versions of your communication software and reinstall the communications software provided with your modem on the USRobotics Installation CD-ROM. Do one of the following: " Windows XP: Click Windows Start > Control Panel. " Windows 2000: Click Windows Start > Settings > Control Panel. You should see USRobotics V. 92 USB Modem in the list of installed modems. If the incorrect modem or no modems are listed, your modem is not installed properly. Solution 2: If you are using Dial-Up Networking, it may not be configured correctly. Check your configuration and make sure you have the correct modem selected. Do one of the following: " Windows XP: Click Windows Start > All Programs > Accessories > Communications > Network Connections. " Windows 2000: Click Windows Start > Programs > Accessories > Communications > Network and Dialup Connection. 2. Right-click the connection you are trying to use, and click Properties. Make sure that the description for the modem is USRobotics V. 92 USB Modem. Solution 3: Your communications software may not function properly if you have more than one version of the software installed, you are using an older version, or you have more than one communications application installed on your system. My modem won't dial out or doesn't answer incoming calls. For Both Dialing and Answering Problems Solution 1: You may have a bad phone cord connection to your modem. The phone cord should be plugged into the jack on the modem and into the wall jack. [. . . ] " Windows 2000 users: Click Windows Start > Settings > Control Panel. 2. Select your modem and click on Properties, then click the Advanced tab. Add the following to the Extra Settings box: +vcid=1 Additional Information For regulatory and warranty information, see the User Guide on the USRobotics Installation CD-ROM. For operation information, see the User Guide on the USRobotics Installation CD-ROM. [. . . ]