User manual HP PAVILION ZE2000 MAINTENANCE AND SERVICE GUIDE

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Manual abstract: user guide HP PAVILION ZE2000MAINTENANCE AND SERVICE GUIDE

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[. . . ] Maintenance and Service Guide HP Pavilion ze2000 Notebook PC Compaq Presario M2000 Notebook PC The information and procedures included in this Maintenance and Service Guide apply to HP Pavilion ze2000 Notebook PC and Compaq Presario M2000 Notebook PC models equipped with AMD processors. Document Part Number: 393680-001 July 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures. © Copyright 2005 Hewlett-Packard Development Company, L. P. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. [. . . ] When using fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials. Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Turn off power and input signals before inserting or removing connectors or test equipment. 4­6 Maintenance and Service Guide Removal and Replacement Preliminaries 4. 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin. Other grounding equipment recommended for use in preventing electrostatic damage includes: Antistatic tape Antistatic smocks, aprons, and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static-dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material-handling packages Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4­7 Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box 10% 35, 000 V 12, 000 V 6, 000 V 2, 000 V 11, 500 V 14, 500 V 26, 500 V 21, 000 V 40% 15, 000 V 5, 000 V 800 V 700 V 4, 000 V 5, 000 V 20, 000 V 11, 000 V 55% 7, 500 V 3, 000 V 400 V 400 V 2, 000 V 3, 500 V 7, 000 V 5, 000 V A product can be degraded by as little as 700 V. Table 4-2 lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Static-Shielding Materials Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1, 500 V 7, 500 V 5, 000 V 4­8 Maintenance and Service Guide 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 66 screws, in 9 different sizes and types, that may need to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing, " for detailed information on screw sizes, locations, and usage. Maintenance and Service Guide 5­1 Removal and Replacement Procedures 5. 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5­2 Maintenance and Service Guide Removal and Replacement Procedures 5. 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section 5. 3 Description Preparing the Computer for Disassembly Battery Pack 5. 4 Hard Drive 0 2 loosened to remove the hard drive cover 4 removed to disassemble the hard drive 0 1 2 loosened to remove the memory module compartment cover 1 loosened to remove the Mini PCI compartment cover # of Screws Removed 5. 5 5. 6 5. 7 Computer Feet Optical Drive Memory Module 5. 8 Mini PCI Communications Module Ä To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. 2 2 4 5. 9 5. 10 5. 11 Keyboard Cover LED Board Keyboard Maintenance and Service Guide 5­3 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section 5. 12 5. 13 5. 14 5. 15 5. 16 5. 17 5. 18 5. 19 5. 20 5. 21 5. 22 Description Display Assembly Base Enclosure RTC Battery Speaker Assembly Fan Assembly Processor Battery Connector Board Power Connector Board USB/S-Video Controller Board Bluetooth Board System Board # of Screws Removed HP Pavilion ze2000 = 4 Compaq Presario M2000 = 6 HP Pavilion ze2000 = 24 Compaq Presario M2000 = 25 0 0 1 removed, 4 loosened 1 loosened 2 2 1 2 HP Pavilion ze2000 = 3 Compaq Presario M2000 = 4 5­4 Maintenance and Service Guide Removal and Replacement Procedures 5. 3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. Battery Pack Spare Part Number Information 12-cell, 8. 8-AHr 6-cell, 4. 4-AHr 394275-001 391883-001 4. Turn the computer upside down with the front panel toward you. Maintenance and Service Guide 5­5 Removal and Replacement Procedures b. Remove the battery pack. Removing the Battery Pack Reverse the above procedure to install the battery pack. 5. 4 Hard Drive Hard Drive Spare Part Number Information 80-GB (4200-rpm; includes frame and connector) 60-GB (4200-rpm; includes frame and connector) 40-GB (5400-rpm; includes frame and connector) 394268-001 394267-001 394266-001 5­6 Maintenance and Service Guide Removal and Replacement Procedures 5. Loosen the two PM2. 0×6. 0 captive screws 1 that secure the hard drive cover to the computer. [. . . ] 4 Length 4. 0 mm Thread 3. 0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5. 4) Phillips PM3. 0×4. 0 Screw Locations Maintenance and Service Guide C­3 Screw Listing Table C-3 Phillips PM2. 0×6. 0 Screw Head Width 4. 0 mm mm Color Black Qty. 10 Length 6. 0 mm Thread 2. 0 mm Where used: 4 screws that secure the display assembly on the HP Pavilion ze2000 (documented in Section 5. 12) Phillips PM2. 0×6. 0 Screw Locations C­4 Maintenance and Service Guide Screw Listing Table C-3 Phillips PM2. 0×6. 0 Screw (Continued) Head Width 4. 0 mm mm Color Black Qty. 10 Length 6. 0 mm Thread 2. 0 mm Where used: 6 screws that secure the display assembly on the Compaq Presario M2000 (documented in Section 5. 12) Phillips PM2. 0×6. 0 Screw Locations Maintenance and Service Guide C­5 Screw Listing Table C-4 Phillips PM2. 0×8. 0 Screw Head Width 4. 5 mm mm Color Black Qty. 35 Length 8. 0 mm Thread 2. 0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5. 6) Phillips PM2. 0×8. 0 Screw Location C­6 Maintenance and Service Guide Screw Listing Table C-4 Phillips PM2. 0×8. 0 Screw (Continued) Head Width 4. 5 mm mm Color Black Qty. 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