User manual AVAYA PARTNER MAIL

[. . . ] Using PARTNER® MAIL VS System Release 5 585-322-531 Comcode 108355140 Issue 1 December 1998 Copyright © 1998 Lucent Technologies All Rights Reserved Printed in U. S. A. 585-322-531 Comcode 108355140 Issue 1 December 1998 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. Your Responsibility for Your System's Security Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your companys employees, agents, subcontractors, or persons working on your companys behalf. Note that there may be a risk of toll fraud associated with your telecommunications system and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services. You and your system manager are responsible for the security of your system, such as programming and configuring your equipment to prevent unauthorized use. [. . . ] If you need to speak to someone immediately, press 0 to reach Maria, my associate. " To record your personal greeting: 1. Press The Greeting Menu plays. 3 to change your personal greeting. 8 3. If the system is set for Bilingual Mode, do one of the following: Press to record your personal greeting in the Primary Language. Otherwise, skip this step. 1 Press 2 to record your personal greeting in the Secondary Language. 5. If you want to listen to the current greeting before you change it, press If not, go to Step 5. Lift the handset and press The prompt says, "After recording, press 1. After you hear the tone, record your personal greeting (four minutes maximum). Press 1 after recording. Choose one of the following options or go to Step 9: s Press to play back the greeting. 10. Repeat this procedure from Step 3 to record the other greeting. 23 21 to re-record the greeting. If the system is set for Bilingual Mode, press *#. Press 9 Administering a Personal Operator A caller to your mailbox can press before or after leaving a message to transfer to your personal operator. You can specify the extension of the person you want to receive calls for you. In your greeting, be sure to remind callers that they can press to reach a receptionist. 0 0 If you do not specify a personal operator, callers who press to the receptionist at extension 10. Press 0 are transferred The system says, "Please enter your Personal Operator followed by #. " 4 to administer your personal operator. NOTE: If you have already assigned a personal operator, the system plays that extension. To delete the personal operator, press *3. 3. Enter the extension number to which you want callers directed, followed by The system plays the extension number you have assigned as the personal operator. #. 10 Changing Your Password To prevent unauthorized access to your mailbox and maximize system security, change your password the first time you log into Voice Mail and periodically thereafter. If you forget your password or have difficulty logging in to the voice mail system, see your System Manager. Press The prompt says, "Please enter new password and #. " Enter up to four digits for the new password followed by use four random, non-sequential digits. Enter the new password again followed by # to change your password. . You should . 11 Outcalling Your System Manager may allow you to use the Outcalling feature. With Outcalling permission, you can specify up to five different numbers that the mail system will call when you receive a new message. If you turn Outcalling on, the mail system calls the designated telephone or pager numbers in the order in which they are stored in the Outcalling list. After the mail system dials a specified telephone number, it plays a message that identifies the call as coming from the mail system. If a digital pager is called, it displays the callback number that you programmed in the pagers Outcalling number. Outcalling continues until one of the following events occurs: s During the Outcalling message call, you press until a new message arrives in your mailbox. [. . . ] s Hang up the call. 20 Screening Calls This feature allows you to listen to a caller leaving a message in your voice mailbox. NOTE: The Call Screening feature is not available on all systems. For more information about using this feature, see the instructions that came with your communications system. To use this feature: s You must have a Call Screening button (with lights) programmed on your telephone before you can use this feature. You must activate this feature before or while the incoming call is ringing at your telephone. [. . . ]