User manual AT&T 9465

[. . . ] 9465 book_1ATT 2/29/00 11:23 PM Page ii This AT&T product is manufactured by Lucent Technologies Consumer Products L. P. XXXXXXXXX Issue 1AT&T 3/00 9465 book_1ATT 2/29/00 11:23 PM Page iii 1 USER'S MANUAL Part Two 900 MHz Digital Cordless Answering System Telephone 9465 with Caller ID/Call Waiting REVISED 2/29/00 L1 L2 Please read Part 1: Important Product Information, included in this package. For Customer Service, visit our website at www. telephones. att. com. AT&T and the globe symbol are trademarks of AT&T Corp. licensed to Lucent Technologies Consumer Products L. P. 9465 book_1ATT 2/29/00 11:23 PM Page 1 CONTENTS INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Before You Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Table/Desk and Wall Installation. . . . . . . . . . . . . . . . 4 Edit Memory Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Review Talking Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Record Talking Caller ID for a Number Previously Stored without Talking Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Store a Number and Name from Call History in Telephone Memory. . . . 29 FEATURE SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Message Window Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Telephone Feature Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Caller ID Feature Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Answering System Feature Setup. . . . . . . . . . . . 10 Caller Specific Outgoing Announcement Feature Setup. . . . . . . . . . . . . 14 ANSWERING SYSTEM OPERATION At the Base 30 Audible Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 About Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Announcement Play/Silent . . . . . . . . . . . . . . . . . . . . . . . . 30 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Call Screening/Intercept . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Announcement Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Record a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Listen to, Save, & Delete Messages . . . . . . . . . 32 Message Window Display. . . . . . . . . . . . . . . . . . . . . . . . . . 33 TELEPHONE OPERATION At the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Make, Answer, or End a Call . . . . . . . . . . . . . . . . . . . . . 17 Handset Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Preview a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Redial Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Temporary Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Record a Phone Conversation . . . . . . . . . . . . . . . . 20 Headset Jack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone . . . . . . . . . . . . . . . . . . . . . . . . 34 Call Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Connect with the Answering System. . . . . . . 34 Remote Access Commands. . . . . . . . . . . . . . . . . . . . . . 35 Voice Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 TELEPHONE OPERATION At the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Speaker Volume/Base Ringer Volume. . . . . . 21 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Make, Answer, or End a Call . . . . . . . . . . . . . . . . . . . . . 21 Page/Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Handset Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 CALLER ID OPERATION. . . . . . . . . . . . . . . . . . 38 About Caller Identification . . . . . . . . . . . . . . . . . . . . . . . 38 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Incoming Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Mailbox Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Memory Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Review Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Display Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Delete Call Records from Call History . . 41 Caller ID Display Messages. . . . . . . . . . . . . . . . . . . . . . . 42 TELEPHONE MEMORY/DIRECTORY. . 23 Priority Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Talking Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Store a Number in Memory from the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Store a Pause in a Memory Number. . . . . . 25 Replace a Stored Number . . . . . . . . . . . . . . . . . . . . . . . . 25 Store a Name with a Memory Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Store a Talking Caller ID Announcement with a Memory Number . . . . . . . . . . . . . . . . . . . . . . 26 Dial a Memory Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 View Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Delete Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . 27 OPERATING RANGE . . . . . . . . . . . . . . . . . . . . . . . 43 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Charge the Handset Battery Pack . . . . . . . . . . 44 Replace the Handset Battery Pack . . . . . . . . . 46 IN CASE OF DIFFICULTY . . . . . . . . . . . . . . . . 47 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 1 9465 book_1ATT 2/29/00 11:23 PM Page 2 9465 book_1ATT 2/29/00 11:23 PM Page 3 INSTALLATION INSTALLATION Before You Install Choose a location for the base near an electrical outlet and a telephone jack. [. . . ] Select DONE to edit the name. 05 5550123 PAUSE O5 DOE JOHN NUMBER DONE 6 7 8 Press < to erase letters, then use the dial pad to enter new letters -- OR -- Select NUMBER to edit the telephone number. Press U twice to exit. DONE Review Talking Caller ID MEMORY / DIRECTORY 1 2 Follow Steps 1 through 4 in "View Memory Numbers" on page 27. Press U, then > 05 5550123 DELETE 05 5550123 RE-RECORD EDIT 3 4 Use the softkey to select PLAY. Press U twice to exit. PLAY -- OR -- 28 9465 book_1ATT 2/29/00 11:23 PM Page 29 TELEPHONE MEMORY/DIRECTORY Record Talking Caller ID for a Number Previously Stored without Talking Caller ID 1 2 Follow Steps 1 through 4 in "View Memory Numbers" on page 27. Press U, then > 03 3175551233 DELETE EDIT 3 Use the softkey to select YES. YES NO 4 Select RECORD, and record an announcement using the handset. 03 3175551233 RECORD DONE 5 Select STOP when finished. The screen displays the number or call type matched to this announcement. STOP 03 3175551233 RE-RECORD DONE 6 MEMORY / DIRECTORY 7 Store a Number and Name from Call History in Telephone Memory You can store information received from Caller ID in the telephone memory (see "Review Call History" on page 30 in CALLER ID OPERATION. ) 1 Use < or > to scroll to the phone number you want to store. 5 The handset "chirps" if programming was successful. 29 9465 book_1ATT 2/29/00 11:23 PM Page 30 ANSWERING SYSTEM OPERATION AT THE BASE Set/review day and time Set/review answering system features Turn answering system on or off Adjust message playback volume Skip all or part of message Record/review outgoing announcement Use with other buttons to change settings Delete all or some messages Repeat all or part of message/ Record a memo Mailbox 2/ Stop message playback Mailbox 1/ Stop message playback Audible Indicators This system will give you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. About Mailboxes This answering system has two voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 or 2 after the system answers the call. All other messages will be recorded in Mailbox 1. Announcement Play/Silent ANSWERING SYSTEM You can reset the system so you won't hear the announcement when it answers a call. Press and hold A for approximately two seconds, until the current setting (AP for Announcement Play, or AS for Announcement Silent) is displayed. Continue to hold A until the display changes, then release the button. 30 9465 book_1ATT 2/29/00 11:23 PM Page 31 ANSWERING SYSTEM OPERATION AT THE BASE Answering Calls NOTE: See descriptions of Announcements A, B, and AO, on page 11. · If you select Announcement A or B, callers can press 1 or 2 during the announcement to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1. If the message is longer than three minutes, or if the caller is silent for more than seven seconds, or if the system runs out of memory, the system beeps once and hangs up. If you select Announcement AO, the system plays to the end of the announcement, then hangs up. If the system is off and the phone rings, the call will be answered after 10 rings and the caller will hear "The machine is off. " The system then hangs up after 15 seconds if it does not receive a remote command. If the system is on and the memory is full, the call will also be answered after 10 rings, and the caller will hear "Memory is full. " To turn the system on or off remotely, see ANSWERING SYSTEM OPERATION­From Cordless Handset or Touch Tone Phone. · · · · Call Screening/Intercept 1 2 3 Set the system to answer calls, and set the message playback volume control so you can hear the caller's message. If you decide to take the call, press P on the handset or K on the base. If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the telephone switchhook or press X or x on the base. Announcement Bypass To bypass your announcement, callers using a touch tone phone can press #, then 1 or 2 to select a mailbox when they hear your announcement begin. The system then stops playing your announcement and beeps so the caller can immediately begin recording a message. Record a Memo You can record a memo up to three minutes long to store as an incoming message. 3 To stop recording, press b. ANSWERING SYSTEM 31 9465 book_1ATT 2/29/00 11:23 PM Page 32 ANSWERING SYSTEM OPERATION AT THE BASE Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 20 minutes of messages, memos, and announcements (up to a maximum of 99 messages). [. . . ] If you have touch tone service and you hear clicks while you are dialing, you'll need to set the Dial Mode to TONE. Follow the instructions under "Dial Mode" in the FEATURE SETUP section of this manual. Make sure you subscribe to Caller ID service or Caller Name service from your local telephone company. Caller ID with Visual Call Waiting service might not work when the phone is connected to a Private Branch Exchange (PBX). · IN CASE OF DIFFICULTY · If the caller's name or phone number is not displayed: · · · · 48 9465 book_1ATT 2/29/00 11:24 PM Page 49 IN CASE OF DIFFICULTY If the caller's name or phone number is not displayed during Call Waiting: · · · · · You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service. [. . . ]