User manual AT&T 9370

[. . . ] 9370_to make pdf_1ATT 6/12/00 2:06 PM Page ii USER'S MANUAL Part 2 900 MHz Cordless Answering System Speakerphone 9370 with Caller ID/Call Waiting REVISED 6/12/00 Please also read Part 1 -- Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones. 9370_to make pdf_1ATT 6/12/00 2:06 PM Page iii © 2000 Advanced American Telephones. 847479457 Issue 1AT&T 6/00 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 1 CONTENTS BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . . . . . . . 3 About Caller ID with Call Waiting. . . . . . . . . . . . 3 About Home and Local Area Codes. . . . . . . . 3 Store a Number and Name from Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 View Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Delete Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . 28 Edit Memory Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Priority Ring Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Dial a Memory Number from the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Dial a Memory Number from the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before You Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 FEATURE SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Message Window Display for Feature Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Telephone Feature Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Caller ID Feature Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Answering System Feature Setup. . . . . . . . . . . . 10 Caller Specific Outgoing Announcement Feature Setup. . . . . . . . . . . . . 15 Talking Caller ID Feature Setup. . . . . . . . . . . . . . . 15 ANSWERING SYSTEM OPERATION At the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Audible Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 About Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Announcement Play/Silent . . . . . . . . . . . . . . . . . . . . . . . . 30 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Call Screening/Intercept . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Announcement Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Record a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Listen to, Save & Delete Messages. . . . . . . . . . 32 Message Window Display. . . . . . . . . . . . . . . . . . . . . . . . . . 33 TELEPHONE OPERATION At the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Make, Answer, or End a Call . . . . . . . . . . . . . . . . . . . . . 19 Handset Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Preview a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Temporary Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Record a Phone Conversation . . . . . . . . . . . . . . . . 21 Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Headset Jack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone . . . . . . . . . . . . . . . . . . . . . . . . 34 Call Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Connect with the Answering System. . . . . . . 34 Remote Access Commands. . . . . . . . . . . . . . . . . . . . . . 35 Voice Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 CALLER ID OPERATION. . . . . . . . . . . . . . . . . . 38 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Incoming Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Memory Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Review Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Display Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Delete Call Records from Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Caller ID Display Messages. . . . . . . . . . . . . . . . . . . . . . . 41 TELEPHONE OPERATION At the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Make, Answer, or End a Call . . . . . . . . . . . . . . . . . . . . . 23 Base Ringer/Speaker Volume . . . . . . . . . . . . . . . . . . . . 23 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Page/Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Handset Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 OPERATING RANGE . . . . . . . . . . . . . . . . . . . . . . . 42 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Charge the Handset Battery Pack . . . . . . . . . . 43 Replace the Handset Battery Pack . . . . . . . . . 45 TELEPHONE MEMORY/DIRECTORY. . . 25 Store a Number in Memory . . . . . . . . . . . . . . . . . . . 25 Store a Pause in a Memory Number. . . . . . 26 Store a Name with a Memory Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Replace a Stored Number . . . . . . . . . . . . . . . . . . . . . . . . 26 IN CASE OF DIFFICULTY . . . . . . . . . . . . . . . . 46 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 1 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 2 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 3 BEFORE YOU BEGIN About Caller ID with Call Waiting This product has a Caller ID with Call Waiting feature that lets you see who's calling while you're on another call. Contact your local phone service provider if you have: · no Caller ID or Call Waiting service · either Caller ID or Call Waiting as a single service · both Caller ID and Call Waiting, but as separate services (you may need combined service). [. . . ] Select DONE. Replace a Stored Number You can replace a stored number by storing a new number in its place. Follow the directions in "Store a Number in Memory. " 26 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 27 TELEPHONE MEMORY/DIRECTORY Store a Number and Name from Call History You can store information received from Caller ID in the telephone memory (see "Review Call History" on page 39 in CALLER ID OPERATION. ) 1 Use < or > to scroll to the phone number you want to store. DIRECTORY VIEW ADD 5 Press < or > to scroll through memory -- OR -- Enter a memory location from 01­10. NOTE: Press * to activate Priority Ring for the displayed number (the screen displays !). DIR ENTER LOC. #:__ TO SCROLL 6 7 NOTE: When viewing numbers in memory, you can press dial the number displayed on the screen. to 27 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 28 TELEPHONE MEMORY/DIRECTORY Delete Memory Numbers 1 2 3 Follow Steps 1 through 5 in "View Memory Numbers. " Press U. Use the softkey to select DELETE. 05 5550123 DELETE EDIT 4 Use the softkey to select YES. 1 DELETE LOC. ?Remaining memory locations are not renumbered. DELETED Edit Memory Numbers 1 2 3 Follow Steps 1 through 5 in "View Memory Numbers. " Press U. Use the softkey to select EDIT. 05 5550123 DELETE EDIT 4 5 Press < to erase digits, then use the dial pad to enter new digits. Select DONE to edit the name. 05 5550123 PAUSE O5 DOE JOHN NUMBER DONE 6 7 8 Press < to erase letters, then use the dial pad to enter new letters -- OR -- Select NUMBER to edit the telephone number. Press U twice to exit. DONE 28 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 29 TELEPHONE MEMORY/DIRECTORY Priority Ring Numbers Numbers stored in memory can be labeled so that when a call is received from that number, the handset alerts you with a special ring. 1 While viewing numbers in memory, use < or > to scroll to the desired location. 2 Press * to activate Priority Ring for the displayed number (the screen displays !). 3 Press U twice. Dial a Memory Number from the Handset 1 2 3 4 Press P. Select DONE. NOTE: You can also view numbers in memory before dialing. See page 27. Dial a Memory Number from the Base 1 2 3 Press K, and wait for a dial tone. Use the base keypad to enter a memory location from 01­10. 29 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 30 ANSWERING SYSTEM OPERATION AT THE BASE Mailbox 2/Stop message playback Mailbox 1/Stop message playback Delete all or some messages Adjust message playback volume Set/review day and time Repeat all or part of message Record/review outgoing announcement Use with other buttons to change settings Turn answering system on or off Skip all or part of message Set/review answering system features Record a memo Audible Indicators This system will give you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. About Mailboxes This answering system has two voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 or 2 after the system answers the call. All other messages will be recorded in Mailbox 1. Announcement Play/Silent You can reset the system so you won't hear the announcement when it answers a call. Press and hold 7 (ANNC) for approximately two seconds, until the current setting (AP for Announcement Play, or AS for Announcement Silent) is displayed. Continue to hold 7 (ANNC) until the display changes, then release the button. 30 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 31 ANSWERING SYSTEM OPERATION AT THE BASE Answering Calls NOTE: See descriptions of Announcements A, B, and AO on page 11. · If you select Announcement A or B, callers can press 1 or 2 during the announcement to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1. If the message is longer than three minutes, or if the caller is silent for more than seven seconds, or if the system runs out of memory, the system beeps once and hangs up. [. . . ] If you have touch tone service and you hear clicks while you are dialing, you'll need to set the Dial Mode to TONE. Follow the instructions under "Telephone Feature Setup" in the FEATURE SETUP section of this manual. Make sure you subscribe to a Caller ID service from your local telephone company. Caller ID service might not work when the phone is connected to a Private Branch Exchange (PBX). · · If the caller's name or phone number is not displayed: · · · · 47 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 48 IN CASE OF DIFFICULTY If the caller's name or phone number is not displayed during Call Waiting: · · · · · You should call your service provider to confirm that you subscribe to a combined Caller ID with Call Waiting service. [. . . ]